The Top Have More Headroom
- Best Business Advice: The top have more headroom—top performers have the most capacity for growth.
- Traditional Approach: Focused on improving middle and bottom performers through training, aggressive targets, and accountability.
- Initial Results: A 14% increase in sales, adding $3.5 million per quarter.
- Shifting Focus: Instead of trying to lift the weakest, the mentor prioritized enabling top performers.
- Implementation Strategy: Removed administrative burdens by providing assistants to top salespeople for tasks like CRM updates, expenses, and scheduling.
- Results of the New Approach:
- Top performers doubled their sales.
- Overall sales increased by 56%, adding $14 million per quarter.
- Key Insight: Top performers have greater potential for improvement than middle or bottom performers.
- Broader Application: This strategy works across different industries, not just sales.
- Balanced Approach: Supporting all levels is important, but prioritizing top performers drives exponential growth.
- Final Lesson: Enable talent by removing obstacles, giving them the tools and support they need to maximize their strengths.